Refund
Policy

Refund Policy

At True guide, we strive to provide the best service to our users. Please read our refund policy carefully before making any payment.

• Subscription and listing fees paid to True guide are generally non-refundable once the service has been activated.
• Refund requests will only be considered if the payment was made due to a technical error, duplicate transaction, or other valid reason approved by the True guide team.
• Refund requests must be submitted within 7 days of the payment date.
• If a refund is approved, the amount will be credited to the original payment method within 7–14 business days, depending on the payment provider.
• Cancellation of a subscription does not automatically qualify for a refund.
• True guide reserves the right to approve or reject refund requests based on our review.